Terms of Sale
Last updated: April 2026
1. General
These Terms & Conditions govern your use of slowmile.co and any purchases made through the site. By placing an order, you agree to these terms. The website is operated by Slowmile & Co, registered in Estonia.
2. Products & Orders
All products are made to order. Once an order is placed and confirmed, production begins. Prices are displayed in EUR and include VAT where applicable. We reserve the right to update prices at any time without prior notice. Changes will not affect orders already placed.
3. Payment
We accept payments via Stripe (Visa, Mastercard, American Express, Apple Pay, Google Pay). Payment is processed at the time of order. All transactions are encrypted and secure.
4. Shipping & Delivery
Every order is printed for you, usually within a few working days; the delivery estimate for your address is shown at checkout. Delivery times depend on your location. Shipping is calculated at checkout from your address. We ship worldwide. Slowmile & Co is not responsible for delays caused by customs or postal services.
5. Returns & Refunds
You can withdraw from your purchase within 14 days of receiving it, without giving a reason: tell us at family@slowmile.co, send the items back unworn within 14 days, and we refund the items and the original standard shipping within 14 days of receiving them. You pay the return postage. This does not apply to items made to your own specifications, or to 3D files once downloaded. If an item arrives faulty, misprinted, damaged or wrong, write to us within 30 days of delivery with a photo and we replace or refund it at no cost to you; your statutory rights for faulty goods apply in full. Details and a withdrawal form: Returns.
6. Intellectual Property
All content on this website — including designs, text, images, logos, and trademarks — is the property of Slowmile & Co and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without written permission.
7. Limitation of Liability
Slowmile & Co is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products. Our total liability is limited to the amount you paid for the product in question.
8. Governing Law
These terms are governed by the laws of the Republic of Estonia. Any disputes will be resolved in the courts of Estonia. EU consumers retain the right to bring proceedings in their country of residence.
9. Contact
For any questions regarding these terms, contact us at family@slowmile.co.