Support

Write to family@slowmile.co. A real person answers, usually within a day.

The app

Where are my cars stored? On your iPhone. They're in your iCloud Backup if that's on. For an extra copy: Settings › Backup › Save a backup, and keep the file in iCloud Drive or anywhere you like.

Moving to a new phone? Restore your iPhone from iCloud Backup, or save a backup file on the old phone and use Restore on the new one (Settings › Backup).

How do I measure alignment? Park on the flattest floor you can find, wheels straight. Open Align and follow the steps: the phone rests against the rim lip of each wheel and reads toe and camber; for caster you turn the steering about 20° each way. Lay the phone on the floor first so the app can correct for any slope. It's a DIY aid, not a replacement for a professional alignment.

Can I change odometer or purchase price? Yes. Tap the numbers on the car page, or ••• › Edit.

Slowmile Club

What do I get? The club chat (rooms for builds, drives, the Market and more), the member discount on Slowmile clothing, and new member features as they come.

How do I cancel? iPhone Settings › your name › Subscriptions › Slowmile. Or Club › Manage subscription in the app. Cancel at least 24 hours before renewal or the trial end.

Refund? Subscriptions are billed by Apple. Request a refund at reportaproblem.apple.com.

Restore my subscription on a new phone? Club › Restore purchases.

Someone is being abusive in the chat. Long-press the message to report it or block the member. We review every report within 24 hours. For anything urgent write to family@slowmile.co.

Delete my chat account? Settings › Delete my chat account.

Orders

Shipping? Clothing is made to order and ships worldwide, usually within 2–5 working days of the order plus delivery time.

Wrong size or a problem? Write to us with your order number.

Keefirivunts OÜ · Reg. 14253041 · Tallinn, Estonia